IT project delivery
For SMEs and multi-site networks: scoping, planning, vendors, testing and wave-based rollout, through to live operations.
Freelance IT & AI project manager · SMEs & multi-site networks
Your tools rolled out to every site, and used by your teams
When a new tool lands in 30 sites, the problem is rarely technical: it’s coordination. I run your IT and AI projects from scoping to live operations, so your teams actually adopt them.
Île-de-France
Available now
- 5+ yrs
- of experience
- 31
- sites rolled out
- +90%
- user adoption
- -15–20%
- incident handling time
Services
What I do for you
L2 application support
Outsourced support and knowledge base (ServiceNow): incident triage, L3 escalation, how-to guides.
Data, reporting & AI
Dashboards, SQL, Power BI, Python and AI automation (Make, n8n) to save time on repetitive work.
Adoption & training
Pilot users, training, launch FAQ and AI upskilling: your teams use the tool from day one.
Offers
Three ways to work together
Flash audit
30 min video call, 3 IT priorities identified, one-page summary sent within 24 hours.
Free
See offer details →Book a callIT project diagnostic
2 days: interviews, project review, 90-day action plan.
€1,200–1,500 excl. VAT, fixed price
See offer details →Delivery mission
3 days a week, 3 months minimum, from scoping to live operations.
From €550 excl. VAT / day
See offer details →Free tool
Your 3 audit priorities in 1 minute
Describe your tools and difficulties: the tool suggests three personalised priorities with concrete actions. A first view, to explore further in the flash audit.
27-point Go-live Checklist
Governance, data, users, technical, support: the checks to validate before every go-live.
Approach
A clear, 4-step approach
- 01
Scoping
Requirements, objectives, scope, stakeholders and risks.
- 02
Delivery
Planning, milestones, steering committees, cost / time / quality tracking and corrective actions.
- 03
Testing & rollout
Test plans, defect tracking, coordinated go-live.
- 04
Change management
Training, documentation, user support and adoption tracking.
Projects
Selected projects
For confidentiality, clients are not named and sensitive details are left out.
Case study · National network of 31 organisations
31 organisations, 90%+ adoption: the method
- The need
- Roll out an application update to autonomous regional teams, with a central head office and support under pressure.
- What I did
- Requirements, testing, pilot users, wave-based schedule, training, L2 support and L3 escalation, 50+ documentation articles.
- The result
- Over 90% adoption and roughly 15–20% less incident handling time (estimate, on the scope concerned).
Pharmaceutical industry
Running an IT project
- The need
- Move an IT project forward by coordinating business teams, technical teams and vendors.
- What I did
- Planning, task and risk tracking, regular steering meetings and testing before delivery.
- The result
- A closely tracked project, with clear progress visibility for management.
Telecommunications
Reliable data and dashboards
- The need
- Make data easier to use for tracking business activity.
- What I did
- Data preparation and cleaning, SQL queries and dashboards.
- The result
- Clear indicators to help teams make decisions.
Retail / jewellery
Organising the company’s IT
- The need
- Structure the IT tools of a growing company.
- What I did
- Selecting and setting up tools, managing access, supporting staff.
- The result
- Better-organised tools and self-sufficient teams day to day.
Environments I’ve worked in
- Sanofi
- Orange
- BGE Réseau
- Euro Réseau
- Djula
Experience
Career
2025–2026
BGE Réseau
IT project manager & application support
2023–2025
Euro Réseau
Commercial project manager
2022–2023
Djula Jewelry
Head of information systems
2021–2022
Orange
Data engineer
2020–2021
Sanofi
IT project manager
Certifications
Certifications & tools
- Professional Scrum Master I — Scrum.org
- IBM Cybersecurity Analyst Professional Certificate — IBM · 8 courses
- Data Science for Business — IBM
- The Data Scientist’s Toolbox — Johns Hopkins University
- English C2 — IELTS
- ChatGPT / IA générative
- Make
- n8n
- ServiceNow
- Mantis
- SQL
- PostgreSQL
- MySQL
- Power BI
- Python
- Git
- Agile / Scrum
- Cornerstone
FAQ
Frequently asked questions
Contact
Free flash audit: 3 IT priorities in 30 minutes
30 min video call, 3 priorities identified, and a one-page summary sent within 24 hours. Tell me about your project: I reply within 2 business days.